Privacy Policy
Last updated October 2026
StoryHouse Records LLC ("StoryHouse," "we," "us") respects your privacy. This policy explains what information we collect through storyhouserecords.com and how we use it.
What we collect
When you request a quote, we collect the information you choose to give us: your name, email address, phone number, and your project preferences (such as number of songs, genres, vocals, cover art style and timeline). When you become a client, we also receive the stories, recordings, photos and other materials you send us to create your music.
Like most websites, our hosting provider may automatically record basic technical information such as your IP address, browser type and pages visited, for security and performance.
How we use it
We use your information to respond to your request, prepare your quote, create and deliver your project, and communicate with you about it. We do not sell your personal information.
Email and text messages
If you give us your email address or phone number, we may contact you about your request and project by email, phone or text message. Message and data rates may apply. You can reply STOP to any text to stop receiving texts, and you can unsubscribe from emails at any time. Your phone number and consent to receive texts will not be shared with or sold to third parties for their marketing purposes.
Your stories and materials
The memories, recordings and photos you share are used only to create your project. We treat them with care and do not publish them without your permission.
Who we share it with
We share information only with service providers that help us run our business — such as website hosting, email and messaging delivery, payment processing and the creative tools used to produce your music — and only as needed to provide our services. We may also disclose information if required by law.
How long we keep it
We keep your information for as long as needed to provide our services and meet our legal and business obligations. You may ask us to delete your information at any time.
Your choices
You can ask us to access, correct or delete your personal information, or to stop contacting you, by replying to any message from us.
Children
Our website is intended for adults. We do not knowingly collect personal information from children under 13 through this website. Stories about children are provided by their parents or guardians.
Changes
We may update this policy from time to time. The latest version will always be posted on this page.